Agents
An agent that works while you don't.
Describe the job in plain words, choose what it may do, test it, then put it where your customers already are.
ExampleFFernway front deskOnline · books repairs
Can you fix my brakes this week?
Yes. Thursday at 10:30 or 14:30, we come to you. Which suits?
10:30 please, at my office on Elm St.
✓ Booked · Brake service · Thursday 10:30 · $40
Examples on this page are for Fernway, a made-up bike repair business.
It only does what you allow.
Switch abilities on one at a time, and choose allow, ask first or never for each. Actions that ask wait for your OK.
Example
Answer from your documentsAllow
Book a repairAsk first
Take a paymentNever
Search the webAllow
Put it where people are.
Publish a version, then turn on the places it works: a chat bubble on your site, Slack, Discord, Telegram or the API.
Example
Website
Slack
Discord
Telegram
API
Test it before anyone else does.
A live preview answers as you write the instructions, so you can try the draft first. This is the real builder from the demo account.
Also in Agents
- Knowledge, skills and flowsGive an agent your documents to answer from, and step-by-step flows for jobs that must go the same way every time.
- Test, then publishChanges stay in a draft until you publish them, and each published version is numbered.
- An inbox and insightsSee the conversations your agent had, step in when it hands over, and learn what people ask.
- Honest by designEvery agent says it's an AI and responds with care if someone is in crisis.